products

Traces incl.
100k
500k
2M
5M
Overage per 100k traces
$7
$6
$5
$4
Query retention
60d
180d
3y
Custom
Audit logs
1y
Custom
Ingestion throughput
5k/min
10k/min
20k/min
Custom
Heartbeat
Agent Token MCP
Query MCP
Alerts
10
25
100
500
Workspaces
Unlimited
Unlimited
Unlimited
Unlimited
Users
2
Unlimited
Unlimited
Unlimited
Data region
EU/US
EU/US
EU/US
Select your own
SUPPORT
SLA
Add-on
Add-on
Add-on
Onboarding
Support response
48h/Chat
48h/Chat
24h/Chat
Custom
Dedicated Slack
Add-on
Add-on
BILLING
Credit Card
Pay via invoice (30d net)
Add-on
Add-on
Add-on
Contract duration
Monthly
Monthly
Monthly
Yearly
In every plan
Real-time traces and spans
Alerts
Dashboards
Cost and token tracking
Agent workflow maps
One continuous session across restarts and sub-agents
OpenTelemetry ingest in two lines
Dedicated region
$
199
/mo
Your data in a specific regional cluster — Frankfurt, Virginia, London, Singapore
Add to your plan
Dedicated slack
$
49
/mo
Direct channel with GlassFlow team
Add to your plan
Pay by invoice
$
49
/mo
Add to your plan
Extened retention
$
49
/mo
Add 1 year beyond your tier limit
Add to your plan
$
199
/mo
Add to your plan
$
199
/mo
99.9% uptime SLA with response commitments
Add to your plan
Higher ingestion throughput
$
199
/mo
Increase to 20k/min
Add to your plan
Frequently Asked Questions
What counts as a trace?
One agent run, regardless of how many steps, tool calls, or sub-agents it contains.
What happens if I exceed my included traces?
Do you charge per seat?
What's the difference between "ingest only" and "both ways"?
What happens to traces after my retention period?
Can I change plans anytime?





